Ordering
To make an order, add products to the shopping cart, fill in all mandatory fields, choose the delivery method and press 'Confirm order'. Please provide your full name, address and telephone.
Delivery
All orders with value over 49 € are applicable for free delivery all over Estonia. Delivery fee for smaller orders up to 49 € (filter bags, bag-in-box sets) all over Estonia is 4.90€.
We also deliver to other EU countries*, please send us your request to check the available delivery options and costs. It is not possible to select any other country than Estonia at the checkout since the delivery costs may vary a lot depending on the order volume and your location.
Order is processed and sent out from warehouse or ready for self-pick up on the next working day. We will contact you if ordered product is out of stock and it is not possible to complete the order. In this case we will offer new possible time when the product is available to be shipped or replacement of the product.
Orders are delivered all over Estonia usually within 2 to 3 business days. The DPD courier will deliver the order to you at the time they will agree with you. Orders are delivered with the courier from Monday to Friday between 8 am and 5 pm.
It is also possible to self-pickup the order from ACE Logistics warehouse in Tallinn. It is not possible to pay at that location. Only confirmed orders are issued from the warehouse.
Check the location of ACE Logistics warehouse on the map.
*If you want to place an order to Denmark, please visit
mosterimaskiner.dk
*If you want to place an order to Finland, please visit
mehupuristin.fi
*If you want to place an order to Sweden, please visit
fruktpress.se
Paying
After ordering, we will send you an invoice by e-mail. If the products are ordered with delivery, advance payment is not required. The invoice is subject to payment by bank transfer after receipt of the order. It is not possible to pay to the courier in cash nor by credit card.
It is necessary to pay the invoice before you will self-pick up the order from ACE Logistics warehouse. The orders are issued from the
ACE Logistics
warehouse only according to paid invoices.
Guarantee and appeals
The guarantee period is valid from the moment of the transfer indicated on the delivery sheet. The time for appeals is 24 months for private home users and 6 months for legal person or company who provides any services.
Returning
The purchased products are subject to a 14-day right for return since the day of receipt. We will refund returned products within 7 business days. Delivery fees are not subject to refund. It is not possible to return used or damaged products which value has decreased or that have lost their original commercial appearance. The buyer is required to return the product with all the accessories included with the product.
All prices include VAT if not stated differently.
Riksman OÜ
Parda tn 8
Tallinn 10151
Estonia
Reg. nr.: 10941672
VAT:
EE100826744
phone: (+372) 51 888 35 (Monday to Friday 10:00 - 17:00)
e-mail: info@mahlapress.ee
